Shipping Policy
At FONMART, we are committed to delivering your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver your mobile accessories and protection products.
1. Order Processing
• Orders are processed within 1–2 business days after successful payment confirmation.
• Orders placed on Sundays or public holidays will be processed on the next business day.
• You will receive an order confirmation and tracking details once your order is shipped.
2. Shipping Time
• Standard delivery usually takes 3–7 business days, depending on your location.
• Delivery timelines may vary for remote or non-serviceable areas.
• Delays due to weather conditions, courier issues, or public holidays are beyond FONMART’S control.
3. Shipping Charges
• Shipping charges (if applicable) are displayed during checkout.
• Free shipping may be available on selected orders or promotional offers.
• Additional charges may apply for express delivery or special locations.
4. Order Tracking
• Once your order is dispatched, you will receive a tracking link via SMS or email.
• You can track your shipment using the tracking number provided by our courier partner.
5. Delivery Policy
• Please ensure that your shipping address and contact number are accurate.
• If delivery is unsuccessful due to an incorrect address or unavailable recipient, re-delivery charges may apply.
• Delivery dates are estimated and cannot be guaranteed.
6. Damaged or Missing Items
• If you receive a damaged package or a missing item, please contact FONMART within 48 hours of delivery.
• Clear photos or videos may be required to process your request.
7. Contact Us
FONMART
Address:
OSIRIS WORLD
Rz-484/407,Fourth floor, Gali No. 15G, Shiv Puri, West Sagar pur, New Delhi-110046
Phone:
(011) 71563540
Email: contact@fonmart.in